Important Notice
By registering on ace 999, you confirm that you have read and accepted these Terms & Conditions in full. ace 999 bears no responsibility if you use the platform without reading these terms.
Age Restriction
Ace 999 is strictly for users aged 18 and above. Accounts found to belong to minors will be terminated immediately.
One Account Only
Each individual is allowed only one account on ace 999. Multiple accounts are strictly prohibited.
Accurate Information
Providing false information during registration is strictly prohibited. Doing so may result in account termination and forfeiture of funds.
Fair Play
Fraud and manipulation of any kind are strictly prohibited on ace 999. Fair play is at the core of everything we do.
Password Security
Never share your login credentials with anyone. You are solely responsible for the security of your account.
Right to Amend Terms
Ace 999 may update these Terms & Conditions at any time. Any changes will be announced on the platform.
1. General Terms & Conditions
Ace 999 is an international-standard online betting and casino platform. These Terms & Conditions constitute a legally binding agreement between ace 999 and all registered members. By accessing ace 999 or creating an account, you are deemed to have accepted these Terms & Conditions.
Ace 999 has published these Terms & Conditions in Bengali for users in Bangladesh to ensure easy understanding. However, in the event of any dispute, the original English version shall be considered final.
Important: ace 999 is operated purely for entertainment purposes. Betting should never become an addiction. Play responsibly and know your limits.
1.1 Applicable Restrictions
- Ace 999 does not provide services to residents of regions where online betting is prohibited by law.
- Please ensure that using ace 999 is legally permitted in your region.
- Ace 999 does not support or condone any illegal activity.
1.2 Changes to Terms & Conditions
Ace 999 reserves the right to amend these Terms & Conditions at any time. Members will be notified of any changes via email or through the platform. Continued use of the platform after any changes constitutes acceptance of the updated terms.
2. Account Registration & Verification
You must provide accurate and truthful information when registering an account on ace 999. Accounts created with false or incorrect details may be suspended at any time, and any associated funds may be withheld.
2.1 Registration Requirements
- Registrants must be at least 18 years of age.
- Each individual may operate only one account on ace 999.
- The phone number and email address used during registration must be genuine.
- Two members of the same household may open separate accounts; however, if the same device is shared, ace 999 must be notified in advance.
2.2 Identity Verification (KYC)
Ace 999 may verify a member's identity at any time. You may be asked to provide a copy of your National ID, passport, or driving licence. Withdrawals may be placed on hold until verification is complete.
Please Note: KYC verification is mandatory on ace 999 for security purposes. This process is in place to protect your funds.
3. Deposit & Withdrawal Policy
Ace 999 supports bKash, Nagad, and Rocket for deposits and withdrawals. All financial transactions are processed through secure, protected channels.
| Category | Minimum Amount | Maximum Amount | Processing Time |
|---|---|---|---|
| Deposit | ৳100 | ৳1,00,000 | Instant |
| Standard Withdrawal | ৳500 | ৳50,000 | 1–24 Hours |
| Gold Withdrawal | ৳500 | ৳2,00,000 | 1–6 Hours |
| Diamond Withdrawal | ৳500 | Unlimited | 5 Minutes |
3.1 Withdrawal Terms
- Withdrawals can only be made to your registered payment method — transfers to third-party accounts are not permitted.
- Wagering requirements must be met before withdrawing any winnings derived from a bonus.
- Ace 999 reserves the right to request additional verification for any suspicious transactions.
- Withdrawals will not be processed until KYC verification is complete.
3.2 Deposit Terms
Deposits on ace 999 must be made from your own mobile banking account. Deposits made from a third party's account will not be accepted without verification and may be returned.
4. Betting Rules
There are general betting rules on ace 999 that all members must follow. These rules apply equally to everyone — VIP or standard members alike.
4.1 Bet Acceptance & Cancellation Policy
- Once a bet is confirmed, it cannot be changed or cancelled unless ace 999 voids it for its own reasons.
- Bets placed after a match has started will be treated as live bets, and different rules will apply.
- Ace 999 reserves the right to void any bet placed on odds that were displayed incorrectly due to a technical error.
4.2 Cancelled & Abandoned Matches
If a match is cancelled, abandoned, or postponed, ace 999 will generally refund the full stake. For accumulator bets, the cancelled match is counted at odds of 1.00, and the remaining selections remain active.
4.3 Maximum Win Limit
There is a maximum win cap per bet on ace 999. This limit may vary by sports category and bet type. Please refer to the ace 999 Betting Rules section for full details.
ace 999 Cash Out: A cash-out option is available on selected bets, allowing you to settle before the match ends. The cash-out amount is determined by ace 999 based on the current state of play.
5. Bonus & Promotion Terms
Ace 999 offers attractive bonuses and promotions, but these come with specific terms. Accepting a bonus means you agree to the conditions attached to it.
5.1 Welcome Bonus
- The welcome bonus is exclusively for new members making their first deposit.
- If a promo code is required to claim a bonus, it must be entered at the time of deposit.
- To withdraw bonus winnings, you must first complete the required turnover (wagering) amount.
5.2 Wagering Requirements
Ace 999 bonuses typically come with a 15x to 30x wagering requirement. This means if you receive a ৳1,000 bonus, you must wager between ৳15,000 and ৳30,000 before making a withdrawal. Wagering requirements may vary for each offer.
5.3 Grounds for Bonus Cancellation
- Attempting to claim bonuses through multiple accounts.
- Placing bets in violation of bonus terms.
- Registering with false information.
- Unusual betting patterns as determined by ace 999.
6. Prohibited Activities
Certain activities are strictly prohibited on ace 999. Violations may result in permanent account closure and forfeiture of associated funds.
| Prohibited Activities | Consequences |
|---|---|
| Operating Multiple Accounts | All accounts terminated, funds forfeited |
| Bonus Abuse | Bonus cancellation, account warning |
| Involvement in match fixing | Permanent ban, legal action |
| Money Laundering | Account Termination & Reporting to Authorities |
| Attempting to hack or damage the system | Immediate Cancellation & Legal Action |
| Operating an Account on Behalf of a Minor | Permanent Ban |
ace 999's Commitment: We take a firm stance against match-fixing and all forms of fraud. ace 999 investigates any suspicious activity and reports it to the relevant authorities when necessary.
7. Account Closure & Suspension
Ace 999 may suspend or permanently close any account without prior notice under the following circumstances.
- In the event of a Terms & Conditions violation.
- If KYC verification is not completed or incorrect information is found.
- Extended period of inactivity (more than 12 months).
- If the member wishes to close their account voluntarily.
- If the member wishes to self-exclude under our Responsible Gaming policy.
7.1 Closing Your Own Account
If you wish to stop playing on ace 999, you may close your account by contacting our support team. Please withdraw any remaining balance before closing your account.
8. Privacy & Data Protection
Ace 999 is committed to protecting members' personal information. We never sell member data to third parties. For our full data protection policy, Privacy Policy listed on the page.
8.1 Cookie Usage
Ace 999 uses cookies to enhance your browsing experience. By accessing ace 999, you agree to our Cookie Policy. You may disable cookies through your browser settings, though some features may not function properly.
8.2 Contact Information
Ace 999 may send promotional messages to your registered email address and phone number. You can opt out of this service at any time.
9. Responsible Gaming Policy
Ace 999 believes betting is meant to be fun — not an addiction. We encourage all members to play responsibly and are here to help whenever needed.
Set Time Limits
Ace 999 allows you to set daily, weekly, and monthly betting time limits.
Deposit Limit
You can set your own daily or weekly maximum deposit limit.
Self-Exclusion
If you feel you are losing control of your betting, you can request a temporary or permanent self-exclusion on ace 999.
Get Support
If you are struggling with gaming addiction, the ace 999 support team can guide you toward the right help.
Ace 999 Full Responsible Gaming Policy Responsible Gaming Details are provided on the page.
10. Dispute Resolution & Contact
If a member disagrees with any decision made by ace 999, please contact our support team first. We make every effort to resolve disputes promptly and fairly.
10.1 Complaint Submission Process
- Contact ace 999 Support via email or Live Chat.
- Please include full details of your complaint along with the relevant bet ID(s).
- Ace 999 will provide an initial response within 72 hours.
- A final decision will be communicated after the necessary investigation has been completed.
Contact: ace 999 Support Email: support@ace999.biz — Support available 24/7.
10.2 Legal Jurisdiction
Ace 999 operates under an international legal framework. In the event of any dispute, the laws of ace 999's registered jurisdiction will apply. By accepting these Terms & Conditions, you agree to submit to that jurisdiction.